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How mlb77 Handles Your Personal Information

Your account data, payment details and browsing activity on mlb77 are handled with a clear set of rules — what we collect, why we collect it, and how long we keep it.

Data collected at account creationPayment info: DANA, OVO, GoPayCookie and device dataYour right to request deletionContact path for data queries
mlb77 How mlb77 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Data security on mlb77 covers four areas: how we store your details, how we handle cookies, how long we keep records, and how we respond when you ask us to update or remove something. Each area has a defined process rather than a vague promise. Your account credentials are stored with encryption, and payment references — including wallet tokens for DANA, OVO and GoPay — are never stored in plain text on our servers.

Account Security

Your login credentials and wallet references are encrypted at rest. We use OTP verification during login and any time account details change, so access requires more than just a password.

Cookie Use

We use session cookies to keep you logged in across page loads and analytical cookies to understand how the mobile interface is being used. You can manage cookie preferences in your browser settings.

Data Retention

Account and transaction records are kept for as long as your account is active and for the period required under applicable local law after closure. We do not retain data beyond what is operationally or legally necessary.

Update and Deletion Requests

To correct or remove data we hold, contact us via live chat or email. We verify your identity first using your registered contact detail, then process the request and confirm the outcome in writing.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to know what data we hold on your account, request a correction, or ask us to delete specific records, our support team handles these requests directly. You can reach us through live chat, email or the in-app help centre — all three paths connect to the same team. We aim to acknowledge data requests within a reasonable period and will follow up with the outcome on the same channel you used.

Live Chat Start a live chat session from the main menu. State your account email and the data request type — our team will confirm receipt and next steps.
Email Support Send your data query to our support email address. Include your registered phone number or the e-wallet you use so we can locate your account quickly.
In-App Help Centre Open the Help section inside your mlb77 account. Select 'Account and Privacy' from the menu to submit a formal data request directly through your logged-in session.

Frequently Asked Questions About Your Privacy

These are the questions we hear most often about data, account privacy and how to exercise your rights on mlb77. If your question is not covered here, use the live chat or email path in the support section above.

We collect your name, phone number, email address and the e-wallet details you use — DANA, OVO or GoPay. This is the minimum needed to verify your account and process transactions.

We share data only where it is required to process a payment through DANA, OVO or GoPay, or where a lawful authority requires disclosure. We do not sell your data to third parties for marketing.

Submit a data access request through live chat or email. Include your registered phone number so we can locate your account. We will confirm what data is held and share it with you directly.

Yes. Contact us via live chat or the in-app Help Centre and request deletion. We verify your identity first, then process the request. Some records may be retained as required by applicable local law.

Session cookies keep your login active across page loads. Analytical cookies help us improve the mobile interface. You can adjust or block cookies through your browser settings at any time.

Records are kept while your account is active and for the legally required period after closure. We do not hold data beyond what local law or operational necessity requires. Contact us if you have a specific query.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.